Shipping Policy

Effective Date: January 9, 2026

At Medo Farms, we are dedicated to providing you with the best shopping experience. Below is our shipping policy to inform you about the services we offer and the process involved.

1. Order Processing Time

All orders are processed within 2-3 business days. Please note that orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will notify you via email.

2. Shipping Methods and Costs

We offer the following shipping methods:

Standard Shipping (5-7 business days)
Expedited Shipping (2-3 business days)
Overnight Shipping (1 business day)

Shipping costs are calculated at checkout based on the shipping method and destination.

3. Shipping to Domestic Locations

We currently ship to all locations within the United States, including P.O. Boxes and military addresses (APO/FPO). Shipping times vary depending on the destination.

4. International Shipping

At this time, we do not offer international shipping. We are working to expand our shipping options in the future, and we will notify our customers if international shipping becomes available.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track the status of your order by visiting the carrier’s website and entering the tracking number provided.

6. Shipping Delays and Interruptions

Please note that once your package is in transit, we are unable to control shipping delays caused by the carrier or weather events. If there are any issues with your delivery, please reach out to us, and we will assist you in resolving the issue.

7. Damaged or Lost Packages

If your order is damaged or lost in transit, please contact us at farmsmedo@gmail.com within 7 days of receiving your package. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund if applicable.

8. Return and Exchange Information

For information about returns and exchanges, please refer to our Return Policy on our website.

9. Contact Us

If you have any questions or concerns about your order or our shipping process, please don’t hesitate to contact us:

Medo Farms
Email: farmsmedo@gmail.com
Phone: 347-229-7660