Refund Policy

Refund Policy

Last updated: January 2026

Thank you for shopping with Medo Farms Corp. This Refund Policy explains how we handle returns, refunds, and replacements for products purchased through our website, www.medofarmscorp.com.

1. General Policy
Due to the nature of our products, which include olive oil and other Mediterranean food items, all sales are final. We do not accept returns or offer refunds for food products once they have been delivered, except in cases where the product arrives damaged or incorrect.

2. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To request a replacement or refund, email us at farmsmedo@gmail.com and include:
- Your order number
- A description of the issue
- Clear photos of the damaged or incorrect product and packaging

If your claim is approved, we will issue a replacement or refund at our discretion.

3. Refund Method
Approved refunds will be issued to the original payment method used at checkout. Processing times may vary depending on your payment provider.

4. Shipping Costs
Shipping costs are non-refundable unless the return or refund is due to our error (such as sending the wrong item or a damaged product).

5. Non-Refundable Items
The following items are not eligible for refunds:
- Opened or used food products
- Products damaged due to improper storage or handling after delivery
- Orders reported outside the 7-day reporting window

6. Contact Information
If you have any questions about this Refund Policy, please contact us:

Email: farmsmedo@gmail.com  
Phone: 347-229-7660  
Location: Wallington, New Jersey, USA